Is Suitsupply Worth It? My Honest Thoughts

The pros, cons, good, bad, and ugly

BLUF: Suitsupply is a fantastic option for suits, blazers, shirts, and other tailored menswear apparel. The fit is a great mix of classic and modern. The fabrics come from highly-regarded European mills. And the prices are quite reasonable. However, Suitsupply does, in my opinion, have some less-than-desirable qualities as well.

suitsupply review suits

Over the past four or five years, I have gotten so many questions about Suitsupply. What do I think about Suitsupply? Is it worth it? How is the fit? What do I like? What don’t I like? So I thought it was finally time to put all those thoughts together for you. I do own four Suitsupply jackets and one suit. I have a really awesome textured linen jacket. A brown plaid jacket. A light tan herringbone double-breasted jacket. A navy double-breasted jacket. And a chocolate brown cotton suit. First, I’ll lay out the good, then we’ll get to the not so good.

The Pros

Fabrics. Suitsupply works with very well-regarded European mills. We’re talking about mills like VBC, E. Thomas, Angelico, Ormezza, Carlo Barbera. All of these fabrics are top-notch. It’s really great to see garments with fabrics like this so readily and widely available.

suitsupply review suits

Accessibility. Whether it’s online or at one of the 35 brick and mortar locations that they currently have in the US, it is very easy to shop Suitsupply. I’ve done both. I have bought things right from the showroom and I have bought online. Online, especially, was very simple and I found the return process to be extremely easy as well.

Styling. Suitsupply has done, in my opinion, a phenomenal job of sort of capturing the moment that we have been having in menswear for the past five years or so. The styling of the suits is very classic, which makes them very wearable. One other general styling feature about Suitsupply that helps with its versatility and appeal is that their jackets tend to have a very soft shoulder, which makes them a bit more casual and therefore a lot more wearable.

Fit. I tend to get pretty lucky when it comes to off the rack stuff. I’m a fairly average size–5’ 9”, 155lbs. I don’t have any weird posture things or super wide shoulders, so jackets tend to fit me pretty well off the rack. The fit of Suitsupply can tend to lean a little more towards snug side, but in general, I think the cut of the garments are pretty flattering and modern, but still classic at the same time.

Reasonably Priced. Suits will start at $399, though when you get into a bit more of a premium fabric, the prices do go up. The jackets are typically in the $399 to $599 range, which, honestly, considering the fit, the fabric and the quality, is a pretty decent price.

suitsupply review suits

The Cons

Alterations Upsell. If you go to a Suitsupply showroom and you pick out that $499 suit, I guarantee you will probably be in the $750 to $800 range when all is said and done. I have seen this happen before, I have gone through it myself. You put the suit on, you stand in front of the mirror, and then the stylist comes and starts making recommendations. Some of them are simple and needed, like a hem or bringing the waist in or letting it out.

But then they start getting into things like tapering the pants, narrowing the jacket sleeve, shortening the jacket, getting into extremely minute detail about extra fabric on the sides of the jacket. These are all not inexpensive alterations. And listen, you are buying an OTR garment. And there is only so much that can be done to make an off the rack pattern fit your body. Sometimes there is nothing you can do.

If you are having to do so many alterations with an off the rack garment at this price, you will be much better served if you go to a good custom or made to measure program.

Questionable Fit Recommendations. I think the stylists tend to give questionable fit recommendations. Or maybe more to the point, I have seen them show more regard for a certain trend then the actual people they are styling. Specifically, I’m talking about the tapered pant leg. I think it goes a little too far at Suitsupply and I think a well-trained stylist should take into account the person they are styling more than the trend.

suitsupply review suits

Pants. The pants just do not fit me well. I don’t know what it is and I know there are some people who have absolutely no problem with them, but for whatever reason they just do not work for me. And I really have tried. I’ve had alterations done. I’ve tried different sizes. They just don’t work for me.

Showroom Experience. I have been to Suitsupply showrooms in Soho, on Madison Avenue, in Georgetown, LA, Philadelphia, Boston and it is always the same. I find the people to be somewhat pretentious. It is hard to get their attention. When I do talk to them, I generally feel talked down to. I just have not ever gotten a good vibe in a Suitsupply showroom. And honestly, to me, that a huge turnoff. I don’t care how good the product is or how much I want it, if I get that feeling I will gladly take my money someplace, which is probably why I don’t have a lot more Suitsupply in my closet.

Chime in: Share your experiences with Suitsupply in the comments.

Stylishly Yours

Brian Sacawa
He Spoke Style


Chime In

  • Sam

    I don’t have much experience with Suit Supply. I’ve walked in, I’ve walked out. I’ve tried on jackets. Don’t like the way they fit me at all. I’m 5’8″ and stocky, so to be honest I really don’t think they are cut for me. Also hate the way that they size their shirts. I bought two a couple years back from their online warehouse sale. Nice shirts – nice fabric, decent fit, but long in the sleeves. No love for us shorter guys. This year I bought two braided suede belts from their online warehouse sale. Can’t say enough good things about those! Yay, braided suede belts!

    • Brian Sacawa

      Gotta love a good braided leather belt. I think you’re pretty spot on with the cut of the garments–they do seem geared toward slimmer body types.

  • grey0135

    This reflects my experience. Great fabrics. Good construction. Good styling at times (but sometimes too fashion forward–some of the designs they sell are bound to be out of fashion within a few years).

    But my experience with the in-store customer service (in the DC shop) has been unpleasant. I explained to the stylist that I’m an attorney and want to be stylish and elegant without coming across as a dandy. Attorneys can’t be too far “out there,” otherwise clients (and other attorneys) won’t take them seriously. Yet all that went in one ear and out the other–she kept on steering me toward things I had no interest in buying. The same thing happened another time, with a different customer serviced rep. And so I learned my lesson: the best approach is to “pre-shop” online, and then go to the store to look at the garments to get a sense of what the fabric is actually like. (It’s hard to get a good sense without seeing in person).

    And I agree about the alterations upsell. I fit 38 short right off the rack, but the trousers don’t fit me as well. I got two beautiful pairs of light gray flannel trousers for $199 each, but by the time you take into account DC sales tax and alterations, more like $299 each. On the whole, I find I’m much better off getting trousers made to measure from Luxire.

  • Jim Sears

    Brian, I 100% agree here with everything. I own several Suitsupply jackets and suits (Havana and Lazio) and growing. They just fit me better than anything else out there (I’ve tried a lot) and the quality to price factor is unbeatable.
    I have always my SSs to my own tailor, and dread ever going into a SS brick and mortar because of the salespeoples’ off putting attitude and terrible (and obnoxiously trendy) fit recommendations. I like that SS offerings can be both weird but also conservative, but, as you’ve said, they just straight up fail to take into account the actual individual they are trying to assist.
    And yes, the pants, same problem here too. I think the rise is too low which knocks off everything else. I have a high rise and most of Suitsupply’s pants are made to be worn mid to low-rise it seems. So while the SS pants still work out better for me than most brands, I just have to hike them up.
    Honestly, I could dork out a lot more about this topic, but I’ll leave it at that. Great article. Thank you and looking forward to more content soon.

    • Rick van Wijngaarden

      I think your observations about the trend VS the style of the customer are spot on. And the slightly off and arrogant behavior of the showroom guys has turned me off. The Dutch stores aren’t like that but the NYC stores I visited are. Anyways, I recognize what you wrote.

  • Samir Patel

    The showrooms are hit or miss – I’ve had great experiences in Atlanta and terrible experiences in New York and Miami. They have a hard time understanding that not every guy wants to look like his pants were painted on. The best part of all of it was the ability to find a cut and size that worked for you in-store and then order online in the future to avoid the in-store experience, but from what I’ve heard, all of the new offerings have re-engineered sizing now.

    • Kevin

      I’ve been to the Atlanta twice… First time was great. Second time, two weeks ago was horrible. I felt like I was being pranked or something. I walked around the store for about 10 minutes and not one of the 6-7 workers even coughed in my direction. In contrast, my job purchased us suits from Indochino (I’m not saying the quality is the same) and the showroom experience was great.

  • grey0135

    My other comment about the styling is that although SS has some great basics, a lot of the stuff is geared for people who are trying too hard to be trendy and who look like they’re trying too hard.

    E.g., I would guesstimate that in close to 50% of all their product pictures for suits and sports jackets, the model is wearing sneakers. OK, I get it, that’s the trend on the runway. But how many people do that in real life, and even if they do it, how often? It comes across as fake to me.

    In the real world, there are far more subtle ways of incorporating the modern trend toward mixing different levels of formality. E.g., dress down the tie by opting for wool or linen rather than traditional silk. Go for monochrome look. Go for Oxblood colored shoes instead of traditional brown. Go for boots or double monks instead of Oxfords (I reserve black Oxfords for really formal circumstances). Try a “modern” looking tweed sports coat (e.g., a shade of gray or blue instead of the traditional brown/green tweed). Try mixing and matching. Etc. All those approaches can be used to great effect. But sneakers under a suit or with skinny-cut trousers? Best avoided unless you want to look like a poseur.

  • Brent Chapman

    I’ve been to the Chicago location 3-4 times, and Houston once. Bought stuff at each visit. I may have gotten lucky, but the stylist each time was very helpful and didn’t push any tailoring at all. I was a bit worried though, because every one of them had tight suits on with very short trousers. Fit wise SuitSupply works really well for me in jackets and trousers, at least when I’m watching what I eat. Right now the jackets are a little snug on me, gotta get to the gym!

  • Bernardo B.

    Hello! Great blog, congratulations! What do you think about Oliver Wicks?

  • Raj Asarpota

    I agree with you on all fronts … if I could sum up my experience with SS … Great styling and fabrics but I hate the lack of attentive service … god knows why the heck they can’t get that right? I have even complained about that. Brunello Cucinelli they are not so I guess you gotta deal at that price point …

  • Richard Waltereit

    I have thee Suitsupply suits and three jackets. For me they have been a revelation, They fit me very well and like you I appreciate the nice cloth, which really makes a difference. For the price they are very good. Their other offerings (shirts, shoes) are not as good value though.
    If you think about it, none of your “cons” should be a deal-breaker. You can have alterations made elsewhere. If you don’t like the store experience, you can always buy online.

  • Christopher DiEugenio

    Have to agree on the insistence on a trend vs what truly suits the individual. The stylists tend to want everything to be absurdly tight on people, and also shorten trousers to the point of hilarity.

  • Geoffrey Lai

    I live in HK and my experience with SuitSupply in HK has been decent. Lucky that I have not dealt with any strange stylists there (i.e. so far the only “tailoring” I had there is just cutting the length of the trousers for my two suits).
    I do agree with Brian that the fitting of the trousers is not as great as that of the jacket. Somehow I feel that the crouch is a bit shallow but it’s not a deal breaker to me.

  • snoidburger

    I seldom wear suits but recently decided I should. I went to sr real places with meager selections in my price range. At SS, it was the opposite. Within minutes Dana at the Philadelphia store showed me several options that fit what I asked for, and immediately started making nips and tucks with pins that looked amazing.
    Like custom made. It did add 30% to the cost, but the basic costs as pretty low. I’ve gone back and bought more including cashmere pullovers. All great. The staff seemed nice to me, but I’m a skinny old hipster old enough to be their Dad so maybe they showed respect. Also I went in with pretty cool casual outfits so they may have sensed I understood style.

  • Brendan

    I spent north of $700 on a suit there. I got a custom made suit because they said it would be a better experience than the outrageously priced OTR suit I bought prior. They charged me through the nose for alterations. Despite this, the trousers already had a loose thread and were done all wrong. I voice this concern, multiple times. I had my dad’s funeral at the time, he was a U.S. Marine Officer who was always known for priding himself on his suits. The suit I wore to his funeral was important, I wanted to keep it for some time, but these trousers were all wrong. They told me the pants would not split, it is fine, and if anything occurs, they will do free repairs as it is a custom made suit.

    1) That was completely made up by their salesman. He really sold it too, he even put it in texts to me (yes, I alerted SuitSupply of this). 2) The pants split almost immediately, at the exact point where I was concerned they would before I left the store with them. 3) They made “alterations” but not there, the one part of the trousers I requested they adjust/they said they would adjust. 4) I am humbly a former athlete with a lean fit, and I have maintained the same weight for the last 10 years. It was not a matter of my body, and it should not be regardless, this was a $700+ custom-made suit.

    After all, they advertise “find your perfect fit.” This was completely avoidable. I would have never trusted SuitSupply for this important moment in my life if I knew they would never repair this chintzy pants work and leave me with a suit that would now be indecent to wear in public.

    They responded by going back on their word completely, and only offered that I buy another suit from them. I knew them to show quality, but their salesman are just that and I regret walking into that store. Great quality threads lose their appeal when combined with hyperactive adjustments and a classless staff that stops responding after they swipe your card.

    Save your money and go somewhere where the quality of staff meets the product. There are plenty of options out there.

  • Marc

    Went to Broome St (SoHo NY) twice and never got tailored there. Just wanted OTR faster than online.

    Pants fit me fine, 6’1′ and 32s are great.

    Now I do get those tailored locally, and features like working buttons on the jackets should have been a huge plus.

    Just stay clear of idiocy there (sneakers and a suit or the Safari look) and you’ll keep your day job.

  • Austin

    I just ordered my custom suit from suit supply and the sales person my fiancé and I were working with was absolutely amazing. We were at the Dallas location so I can’t really comment on the other stores. I am 5’9” and would consider myself an athletic build. The Lazio fit was a perfect cut for me even though it’s more of a slim fitted style (the jacket they put on me off the rack fit better than other custom suits I own). I agree with the writer in that the pants were not a good fit for me. I am having the seat and thighs let out, but that’s a normal experience for me so we’ll see how they fit when it comes in. Other than that, from what I could feel the quality was great at the price I paid. On the note of pricing, the custom option was $100 more from the price of the suit I picked, so for me it was a no brainier to just go the custom route.